Nurse Maude Homecare seeks client feedback.

30 July 2024

Nurse Maude Homecare seeks client feedback

 

September 2024, Nurse Maude is undertaking a survey of people’s experiences of our home and community support services, along with other providers throughout New Zealand.Client feedback will help us understand what’s working for clients and where we can improve our services.


Invitations will go out by email and text message to a selection of people who are receiving or have recently received home and community support services from us.


If you would like give feedback, but have not received an invitation, you can provide feedback using the form on the Contact Us page of our website. Please email info@nursemaude.org.nz to add your email address to your Nurse Maude records for future surveys, by emailing info@nursemaude.org.nz.

The survey is nationwide and has been developed by Te Tāhū Hauora Health Quality & Safety Commission. It is being run for us by Ipsos, an independent research company. The survey is voluntary and anonymous (your answers will not be connected to you in any way).

The survey is free, will take no more than 15 minutes to complete and if you use Spark, Skinny, One NZ (Vodafone) or 2degrees there is no data use fee.

Your responses are submitted as you go through the survey. You can move backwards to change your answers by clicking the “Previous” button at the bottom of the page. If you use the “Back” button on your internet browser or mobile phone you may get taken out of the survey, but you can return to where you were using your login code. Your earlier responses will have been saved.

Complete later.

If you would like to return to your survey to complete it later, close the window and then when you are ready just return to the link provided in the email or text message and re-enter your login code. Your earlier responses will have been saved.

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